Marketing & Digital

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Stay tuned!

All other Kohl's 2024 positions have been filled. Feel free to drop your interest here and we will be in touch once our 2025 positions are opened early this Fall!
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Digital Merchandising, Strategy and Business Operations Intern

In this internship you will get an overview of how Kohls.com comes to life.  
You will learn about several teams including our Digital Strategy team, Digital Merchandising & Analytics team, and our Digital Item Production & Operations team. 
Pending which team you are placed on, you will gain deeper knowledge on a specific area.

Some of the responsibilities include developing selling strategies and tactics across all Kohl’s digital channels to provide the best digital customer experience while driving sales through strategic site merchandising, optimizing internal search and product recommendations and analyzing customer data.

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What you'll do

Analyze the customer behavior using internal reporting to optimize all devices and product finding methods (browse, search & recs.) Research the influence of marketing channels and understand the impact these external drivers have on a category of business

Enhance customer experience by maintaining best in class online shopping experience

Responsible for collaborating  with merchant, marketing and digital partners to develop and prioritize browse & search experiences and category initiatives to best drive sales and conversion

Assess the competition to identify strategic competitive & consumer-driven opportunities to improve Kohls.com.

Responsible for execution of Item set-up, Product Detail Page creation, and live to site troubleshooting

Identify Product Detail Page strategies through competitive research and engage stakeholders to develop a process to execute the opportunities identified

Learn how product information flows to enable the live to site process

Research, document and train on digital process efficiencies.
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This is you

Undergraduate Junior

Analytical Thinker

Customer Obsessed

Innovative Thinker

Data Lover

Detail Oriented

Works Well in Teams

Self Starter
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10 week paid internship

Summer housing

Associate discount

Paid transportation to and from work
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Digital UX (User Experience) Intern

As a User Experience Research Intern, you will work hands-on to conceptualize and conduct user-centered research to inform digital strategies and experience designs.

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What you'll do

Support Kohl’s UX Researchers in getting answers to current open questions about customers’ mental models, needs, and pain points by learning directly from those customers

Participate in generating actionable insights and recommendations to improve the customer experience by co-executing both qualitative and quantitative user research methods (e.g., surveys, usability testing, contextual interviews, analytics reviews, etc.)

Co-present your research findings to key business and technology partners, as well as senior leaders

Get exposure to how the success of user experiences is measured and tracked over time through Benchmarking, Journey Mapping, etc.
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This is you

Undergraduate (Junior or Senior); Graduate (Junior or Senior) preferred

You love attention to detail, but also keep the big picture in mind

You’re self-motivated with a positive attitude
You’re a great communicator

You’re able to collaborate with all different personalities and background
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Perks

10 week paid internship

Summer housing

Associate discount

Paid transportation to and from work
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Digital Content Developer Intern

As a Content Developer Intern, you will learn the team's responsibilities, cross-functional partners, and technical processes while coding responsive digital experiences across all digital channels.

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What you'll do

Embrace and champion front end development best practices

Design, build, and maintain performant, responsive digital experiences

Coordinate with business partners across the company to deliver on company initiatives based upon shared business strategies

Demonstrate the ability to troubleshoot design and html issues

Produce readable, well-documented,quality, and efficient markup

Participate in code and design reviews with Senior Front End Developers

Ability to develop a course of action for self to ensure that work is completed accurately and efficiently
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Undergraduate Junior or Senior
or Graduate Junior or Senior

HTML

CSS

Javascript

Effective Communication Skills

Self Starter
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Perks

10 week paid internship

Summer housing

Associate discount

Paid transportation to and from work 
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Marketing: Analytics Intern

Marketing Analytics is comprised of several different smaller teams that range in responsibilities but all have the same goal of providing data, reports, insight, and guidance regarding our customer behavior to our company and our leaders.

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What you'll do

Synthesize large quantities of data

Measure the effectiveness of tactics in market

Provide reports and insights to leadership that guide marketing decision makers
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Can synthesize complex data so it's easy to understand

Analytical and strategic thinker

Proactive problem solver

Curious and collaborative

Work with a sense of urgency and are comfortable with change and ambiguity

Collaborative with peers and leaders

Results-oriented

Excellent verbal and written communication, analytical and problem-solving skills, time management and creative thinking skills
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Career path

​​​​​Associate Marketing Analyst

Marketing Analyst

Senior Marketing Analyst

Analytics Manager
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Your major is probably something like

Marketing 

Analytics

Economics

Mathematics

Statistics
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Perks

10 week paid internship

Summer housing

Associate discount

Paid transportation to and from work
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Marketing: Strategy Intern

Are you naturally curious and a creative problem solver? As a Marketing Strategy Intern, you'll join one of several teams that collaborate to develop and implement strategic marketing plans to achieve our goals of driving traffic and sales. Our strategy teams bring their respective expertise together to ensure our customer feels heard and recognized in every interaction with the Kohl's brand.

Our collective work allows us to answer a series of critical questions to drive the business: Who is our target audience? How do we gain new customers while growing and retaining existing customers? What do we talk about as a brand and when do we communicate to our customers? How do we improve the relevance and productivity of every customer touchpoint? 

Marketing strategy teams include:
Consumer Insights, Loyalty Strategy, Media Strategy, Personalization, Promotional Strategy, Category & Brand Marketing, Marketing Activation, Marketing Operations, and Internal Communications

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What you'll do

Interpret and synthesize data and insights to contribute to projects that drive traffic to our stores and website

Develop and recommend data-driven strategies to marketing decision makers

Activate new marketing tactics and/or processes (leave your mark with "real" work experience!)

Contribute to the creation and execution of cross-channel brand, digital, and event marketing plans
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This is you

Curious and willing to ask questions

Strong written and verbal communication skills (we want to hear your thoughts!)

Creative problem solver

Work with a sense of urgency and are comfortable with change and ambiguity

Analytical and strategic thinker 

Collaborative with peers and leaders

Results-oriented

Manage complex initiatives

Forward thinking, problem solver
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Career path

Marketing Coordinator

Senior Marketing Coordinator

Marketing Assistant Manager

Marketing Manager
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Your major is probably something like

Marketing 

Communications

Retail / Consumer Behavior

Strategic Communications

Public Relations

Advertising
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Perks

10 week paid internship

Summer housing

Associate discount

Paid transportation to and from work
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Marketing: Graphic Design Intern

Motivated graphic designer who will develop on-brand campaigns throughout all phases, including initial conception through final production.

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What you'll do

CREATIVE DEVELOPMENT
Solves creative challenges and builds creative that delivers on business objectives and strategy

Implements projects within established creative vision

Collaborates with Marketing partners on all projects as necessary to develop creative solutions

Captures customer needs across all channels and aspects of creative design
Reviews all stages of project with Art Director/Manager

Prepares creative presentation materials.
Presents and reviews all creative to/with Art Director/Manager

Collaborates with Project Management to keep project on schedule and assists with timeline development

Maintains job notes on critical design details for future reference
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Graphic Design major or equivalent required

Strong understanding of layouts, typography, composition, color and other graphic design fundamentals

MAC proficiency in: Adobe InDesign, Adobe Photoshop, Adobe XD, Adobe Illustrator, Adobe Acrobat

Demonstrated ability to present creative ideas in a professional manner

Good organization, time management and multitasking capabilities

Effective verbal and written communication skills
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Career path

Designer

Art Director

Senior Art Director

Manager, Design​​​​​​​
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Your major is probably something like

Graphic Design

Graphic Communication

User Experience/Digital Design
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Perks

10 week paid internship

Summer housing

Associate discount

Paid transportation to and from work 
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Marketing: Copywriting Intern

Engaging storyteller with a passion for writing.

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What you'll do

Develops on-brand copy for omnichannel marketing efforts by thinking conceptually, providing quick creative solutions and writing compelling copy that is backed by sound strategy
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Demonstrated copywriting ability (as demonstrated by portfolio)

Studying English, journalism, communications or related subject

Superior grasp of grammar and style

Strong ideation and communication skills
 
Self Starter
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Career path

Copy Writer

Senior Copy Writer

Copy Lead

Manager, Copy
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Your major is probably something like

Journalism

Mass Communication

Creative Writing
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Career path

Copy Writer

Senior Copy Writer

Copy Lead

Manager, Copy
Kohl's is an equal Opportunity Employer and an organization that values and encourages diversity among our applicants. We're committed to creating a culture where everyone belongs; where diversity and inclusion drive innovation and business results while enabling associates and customers to be their authentic selves every single day.    

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#LifeAtKohls

Everything we do at Phenom is about making life better for people around the world. Working together with us.
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#KohlsInterns

Everything we do at Phenom is about making life better for people around the world. Working together with us.