Kohl's is an equal Opportunity Employer and an organization that values and encourages diversity among our applicants. We're committed to creating a culture where everyone belongs; where diversity and inclusion drive innovation and business results while enabling associates and customers to be their authentic selves every single day.
Marketing & Digital
Digital Merchandising, Strategy and Business Operations Intern
In this internship you will get an overview of how Kohls.com comes to life.
You will learn about several teams including our Digital Strategy team, Digital Merchandising & Analytics team, and our Digital Item Production & Operations team.
Pending which team you are placed on, you will gain deeper knowledge on a specific area.
Some of the responsibilities include developing selling strategies and tactics across all Kohl’s digital channels to provide the best digital customer experience while driving sales through strategic site merchandising, optimizing internal search and product recommendations and analyzing customer data.
What you'll do
Analyze the customer behavior using internal reporting to optimize all devices and product finding methods (browse, search & recs.) Research the influence of marketing channels and understand the impact these external drivers have on a category of business
Enhance customer experience by maintaining best in class online shopping experience
Responsible for collaborating with merchant, marketing and digital partners to develop and prioritize browse & search experiences and category initiatives to best drive sales and conversion
Assess the competition to identify strategic competitive & consumer-driven opportunities to improve Kohls.com.
Responsible for execution of Item set-up, Product Detail Page creation, and live to site troubleshooting
Identify Product Detail Page strategies through competitive research and engage stakeholders to develop a process to execute the opportunities identified
Learn how product information flows to enable the live to site process
Research, document and train on digital process efficiencies.
Enhance customer experience by maintaining best in class online shopping experience
Responsible for collaborating with merchant, marketing and digital partners to develop and prioritize browse & search experiences and category initiatives to best drive sales and conversion
Assess the competition to identify strategic competitive & consumer-driven opportunities to improve Kohls.com.
Responsible for execution of Item set-up, Product Detail Page creation, and live to site troubleshooting
Identify Product Detail Page strategies through competitive research and engage stakeholders to develop a process to execute the opportunities identified
Learn how product information flows to enable the live to site process
Research, document and train on digital process efficiencies.
This is you
Undergraduate Junior
Analytical Thinker
Customer Obsessed
Innovative Thinker
Data Lover
Detail Oriented
Works Well in Teams
Self Starter
Analytical Thinker
Customer Obsessed
Innovative Thinker
Data Lover
Detail Oriented
Works Well in Teams
Self Starter
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work
Digital UX (User Experience) Intern
As a User Experience Research Intern, you will work hands-on to conceptualize and conduct user-centered research to inform digital strategies and experience designs.
What you'll do
Support Kohl’s UX Researchers in getting answers to current open questions about customers’ mental models, needs, and pain points by learning directly from those customers
Participate in generating actionable insights and recommendations to improve the customer experience by co-executing both qualitative and quantitative user research methods (e.g., surveys, usability testing, contextual interviews, analytics reviews, etc.)
Co-present your research findings to key business and technology partners, as well as senior leaders
Get exposure to how the success of user experiences is measured and tracked over time through Benchmarking, Journey Mapping, etc.
Participate in generating actionable insights and recommendations to improve the customer experience by co-executing both qualitative and quantitative user research methods (e.g., surveys, usability testing, contextual interviews, analytics reviews, etc.)
Co-present your research findings to key business and technology partners, as well as senior leaders
Get exposure to how the success of user experiences is measured and tracked over time through Benchmarking, Journey Mapping, etc.
This is you
Undergraduate (Junior or Senior); Graduate (Junior or Senior) preferred
You love attention to detail, but also keep the big picture in mind
You’re self-motivated with a positive attitude
You’re a great communicator
You’re able to collaborate with all different personalities and background
You love attention to detail, but also keep the big picture in mind
You’re self-motivated with a positive attitude
You’re a great communicator
You’re able to collaborate with all different personalities and background
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work
Digital Content Developer Intern
As a Content Developer Intern, you will learn the team's responsibilities, cross-functional partners, and technical processes while coding responsive digital experiences across all digital channels.
What you'll do
Embrace and champion front end development best practices
Design, build, and maintain performant, responsive digital experiences
Coordinate with business partners across the company to deliver on company initiatives based upon shared business strategies
Demonstrate the ability to troubleshoot design and html issues
Produce readable, well-documented,quality, and efficient markup
Participate in code and design reviews with Senior Front End Developers
Ability to develop a course of action for self to ensure that work is completed accurately and efficiently
Design, build, and maintain performant, responsive digital experiences
Coordinate with business partners across the company to deliver on company initiatives based upon shared business strategies
Demonstrate the ability to troubleshoot design and html issues
Produce readable, well-documented,quality, and efficient markup
Participate in code and design reviews with Senior Front End Developers
Ability to develop a course of action for self to ensure that work is completed accurately and efficiently
This is you
Undergraduate Junior or Senior
or Graduate Junior or Senior
HTML
CSS
Javascript
Effective Communication Skills
Self Starter
or Graduate Junior or Senior
HTML
CSS
Javascript
Effective Communication Skills
Self Starter
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work
Marketing: Analytics Intern
Marketing Analytics is comprised of several different smaller teams that range in responsibilities but all have the same goal of providing data, reports, insight, and guidance regarding our customer behavior to our company and our leaders.
What you'll do
Synthesize large quantities of data
Measure the effectiveness of tactics in market
Provide reports and insights to leadership that guide marketing decision makers
Measure the effectiveness of tactics in market
Provide reports and insights to leadership that guide marketing decision makers
This is you
Can synthesize complex data so it's easy to understand
Analytical and strategic thinker
Proactive problem solver
Curious and collaborative
Work with a sense of urgency and are comfortable with change and ambiguity
Collaborative with peers and leaders
Results-oriented
Excellent verbal and written communication, analytical and problem-solving skills, time management and creative thinking skills
Analytical and strategic thinker
Proactive problem solver
Curious and collaborative
Work with a sense of urgency and are comfortable with change and ambiguity
Collaborative with peers and leaders
Results-oriented
Excellent verbal and written communication, analytical and problem-solving skills, time management and creative thinking skills
Career path
Associate Marketing Analyst
Marketing Analyst
Senior Marketing Analyst
Analytics Manager
Marketing Analyst
Senior Marketing Analyst
Analytics Manager
Your major is probably something like
Marketing
Analytics
Economics
Mathematics
Statistics
Analytics
Economics
Mathematics
Statistics
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work
Marketing: Strategy Intern
Are you naturally curious and a creative problem solver? As a Marketing Strategy Intern, you'll join one of several teams that collaborate to develop and implement strategic marketing plans to achieve our goals of driving traffic and sales. Our strategy teams bring their respective expertise together to ensure our customer feels heard and recognized in every interaction with the Kohl's brand.
Our collective work allows us to answer a series of critical questions to drive the business: Who is our target audience? How do we gain new customers while growing and retaining existing customers? What do we talk about as a brand and when do we communicate to our customers? How do we improve the relevance and productivity of every customer touchpoint?
Marketing strategy teams include:
Consumer Insights, Loyalty Strategy, Media Strategy, Personalization, Promotional Strategy, Category & Brand Marketing, Marketing Activation, Marketing Operations, and Internal Communications
What you'll do
Interpret and synthesize data and insights to contribute to projects that drive traffic to our stores and website
Develop and recommend data-driven strategies to marketing decision makers
Activate new marketing tactics and/or processes (leave your mark with "real" work experience!)
Contribute to the creation and execution of cross-channel brand, digital, and event marketing plans
Develop and recommend data-driven strategies to marketing decision makers
Activate new marketing tactics and/or processes (leave your mark with "real" work experience!)
Contribute to the creation and execution of cross-channel brand, digital, and event marketing plans
This is you
Curious and willing to ask questions
Strong written and verbal communication skills (we want to hear your thoughts!)
Creative problem solver
Work with a sense of urgency and are comfortable with change and ambiguity
Analytical and strategic thinker
Collaborative with peers and leaders
Results-oriented
Manage complex initiatives
Forward thinking, problem solver
Strong written and verbal communication skills (we want to hear your thoughts!)
Creative problem solver
Work with a sense of urgency and are comfortable with change and ambiguity
Analytical and strategic thinker
Collaborative with peers and leaders
Results-oriented
Manage complex initiatives
Forward thinking, problem solver
Career path
Marketing Coordinator
Senior Marketing Coordinator
Marketing Assistant Manager
Marketing Manager
Senior Marketing Coordinator
Marketing Assistant Manager
Marketing Manager
Your major is probably something like
Marketing
Communications
Retail / Consumer Behavior
Strategic Communications
Public Relations
Advertising
Communications
Retail / Consumer Behavior
Strategic Communications
Public Relations
Advertising
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work
Marketing: Graphic Design Intern
Motivated graphic designer who will develop on-brand campaigns throughout all phases, including initial conception through final production.
What you'll do
CREATIVE DEVELOPMENT
Solves creative challenges and builds creative that delivers on business objectives and strategy
Implements projects within established creative vision
Collaborates with Marketing partners on all projects as necessary to develop creative solutions
Captures customer needs across all channels and aspects of creative design
Reviews all stages of project with Art Director/Manager
Prepares creative presentation materials.
Presents and reviews all creative to/with Art Director/Manager
Collaborates with Project Management to keep project on schedule and assists with timeline development
Maintains job notes on critical design details for future reference
Solves creative challenges and builds creative that delivers on business objectives and strategy
Implements projects within established creative vision
Collaborates with Marketing partners on all projects as necessary to develop creative solutions
Captures customer needs across all channels and aspects of creative design
Reviews all stages of project with Art Director/Manager
Prepares creative presentation materials.
Presents and reviews all creative to/with Art Director/Manager
Collaborates with Project Management to keep project on schedule and assists with timeline development
Maintains job notes on critical design details for future reference
This is you
Graphic Design major or equivalent required
Strong understanding of layouts, typography, composition, color and other graphic design fundamentals
MAC proficiency in: Adobe InDesign, Adobe Photoshop, Adobe XD, Adobe Illustrator, Adobe Acrobat
Demonstrated ability to present creative ideas in a professional manner
Good organization, time management and multitasking capabilities
Effective verbal and written communication skills
Strong understanding of layouts, typography, composition, color and other graphic design fundamentals
MAC proficiency in: Adobe InDesign, Adobe Photoshop, Adobe XD, Adobe Illustrator, Adobe Acrobat
Demonstrated ability to present creative ideas in a professional manner
Good organization, time management and multitasking capabilities
Effective verbal and written communication skills
Career path
Designer
Art Director
Senior Art Director
Manager, Design
Art Director
Senior Art Director
Manager, Design
Your major is probably something like
Graphic Design
Graphic Communication
User Experience/Digital Design
Graphic Communication
User Experience/Digital Design
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work
Marketing: Copywriting Intern
Engaging storyteller with a passion for writing.
What you'll do
Develops on-brand copy for omnichannel marketing efforts by thinking conceptually, providing quick creative solutions and writing compelling copy that is backed by sound strategy
This is you
Demonstrated copywriting ability (as demonstrated by portfolio)
Studying English, journalism, communications or related subject
Superior grasp of grammar and style
Strong ideation and communication skills
Self Starter
Studying English, journalism, communications or related subject
Superior grasp of grammar and style
Strong ideation and communication skills
Self Starter
Career Path
Copy Writer
Senior Copy Writer
Copy Lead
Manager, Copy
Senior Copy Writer
Copy Lead
Manager, Copy
Your major is probably something like
Journalism
Mass Communication
Creative Writing
Mass Communication
Creative Writing
Perks
10 week paid internship
summer housing
associate discount
paid transportation to and from work
summer housing
associate discount
paid transportation to and from work