Store Phone Interview
You're Scheduled!
At Kohl's, we are taking additional measures to help maintain a safe environment for our associates, customers and candidates. One safety measure we’ve implemented is conducting phone interviews rather than in-person.

Here are some details to help you prepare for your phone interview.    

What to Expect On Your Call

Position Overview
We'll review the position, Kohl's company as a whole and answer any questions you may have. 

Tip: Check out the Store Job highlights below.
Be prepared to discuss when you are available to work and potential start date, if offered a position. 

Tip: Have your calendar ready.
Next Steps
We'll talk through the next steps of the process and when you can expect to hear back from us. 

Tip: Be sure to check your email! If you receive an offer, forms and additional information will be sent to your email address on file.

To prepare for your upcoming phone interview... 

Update Contact Info

We will call you using the phone number listed in your application. Ensure the contact information in yourCandidate Account is up to date.

Prepare Examples

 This interview will consist of behavior based questions. Be prepared to provide examples of how you've handled different situations.

Pen & Paper

Have a pen & paper handy to write down any important notes from the call.

Charged Phone

Now that you're fully prepped, don't forget about that device! Ensure your phone is fully charged prior to our call. 

Incoming Call

Our store team will call from a local or unsolicited phone number. On occassion we find our calls don't go through. If you haven't heard from us within 5 minutes of your scheduled time, we encourage you to call the store directly.   

Interview Team

There may be up to two people conducting the interview, so don’t be surprised if you hear a second voice on the phone!

Our stores are the heart and soul of what we do. Your enthusiasm and motivation are needed to bring the customer experience to life. If you’d like to join our team of talented associates who have already started their #LifeAtKohls, take a look at our jobs!

The Perks

Health & Well-Being
Taking care of your total self is important. We offer medical to full and part-time associates working at least 30 hours a week and all permanent associates have access to dental, vision and more!
Weekly Paycheck
You will get paid fast. Our Store, Credit and Distribution associates receive their paychecks each week!
Associate Discount 
Take advantage of your 15% associate discount every day, with pop ups to 35% during associate appreciation sales. Oh, and don't forget to collect the famous Kohl's cash, too.
It's more than just a job. We boast an unbeatable work/life balance and an environment that emphasizes a team approach to drive results, all while having fun. 
Training & Development
 When you’re at your best, we’re at our best. We have training and leadership development opportunities to help you grow within Kohl’s.

Perks ​​​​​​​
Exclusive discounts on just about everything, including movies, amusement parks, groceries, electronics, gym memberships, hotels and so much more.


Glassdoor Reviews

Next Steps