Credit Virtual Interview
You're Scheduled!
At Kohl's, we are taking additional measures to help maintain a safe environment for our associates, customers and candidates.

One safety measure we’ve implemented is conducting virtual interviews rather than in-person. Here are some details to help you prepare for your virtual interview. We're excited to speak with you!   

Your Video Interview

We'll meet you for the video interview using Google Meets. 
Confirmation Email
Watch for an email including your interview date, time and link to join the live interview. 

Tips: Need to reschedule or cancel this interview? Please reach out to your recruiter.  
Camera Ready
We're excited to meet you! This virtual interview requires you to use your video camera on your mobile device or computer.

Tip: Test and be sure the camera is enabled on your device prior to your interview.
Prepare Your Device
Mobile Device:
Download the Google app.

Open your Google Meets confirmation email> Click the "Join with Google Meets" button.

Desktop Computer
Ensure you have Google on your computer.
Open Chrome or any other browser from your laptop or pc.

Join the Interview
On the day of your interview click the green "Join Meeting" button in your interview details email.


Mobile: App will launch, don't join by the calling option.

Computer: You will need to turn on your computer's camera. You may call in and use your phone for audio only.

Preparation Tips

A few tips to help you make a great first impression. Most of all, just be yourself. We're excited to meet you virtually! 
Tech Test

Try this test meeting link, to make sure you're able to hear and get comfortable on camera. 

Camera Ready

Show up at your best! Prep a spot in your home that is quiet, has bright lighting, and a background clear of distractions. 

Pen & Paper

Have a pen & paper handy to write down any important notes from the call.

Prepare Examples

Be prepared to provide examples of how you handled different situations. This is a behavioral interview, so we will be looking for specific examples and a detailed account in your response. 

Interview Team

There may be up to two people  conducting the interview, so don’t be surprised if you see an additional face on the camera!

Next Steps
  • After your interview, your recruiter will follow up within 4 days. 

  • If you are selected, you will receive an offer email + consent forms to complete. 

  • Dress Code: We ask that associates wear work appropriate attire in our professional work environment.  

You will make a difference in the lives of our customers by answering questions about an order, ensuring a customer’s Kohl’s Charge card is safe from fraud and developing payment solutions. 

The Perks

Wellness Clinic
Taking care of your total self is important. We offer an onsite wellness clinic at no cost to Credit associates. 
Weekly Paycheck
You will get paid fast. Our Store, Credit, and Distribution associates receive their paychecks each week!
Associate Discount  Take advantage of your 15% associate discount everyday and on select associate shop days it jumps up to 35% off. Oh and don't forget to collect the famous Kohl's cash too.  
Culture It's more than just a job. We boast an unbeatable work/life balance and an environment that emphasizes a team approach to drive results all while having fun. 
Training & Development
 When you’re at your best, we’re at our best. We have training and leadership development opportunities to help you grow within Kohl’s.

Perks ​​​​​​​ Exclusive discounts on just about everything including movies, amusement parks, groceries, electronics, gym memberships, hotels and so much more.